Needless to say (I hope) when someone promises 2-2.5 months to do something and it's going on 7 months , that is entirely unacceptable. I would never do biz with a shop like this.
SoundSmith repair time
Have any of you received a rebuilt cartridge from the SoundSmith recently? How long was the turnaround time? I sent one to them in December, and got the receipt confirmation email, with an estimated 8-10 week time frame for repair. They mentioned that my cart may have suspension damage, could that be why its taking so long? I know they can get backed up, but I guess I'm getting impatient. The cart was damaged (yes, I'm an idiot) a few months before I got around to sending it off, so It's been almost a year now since I've been able to listen to my turntable.
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