I have used the SOTA clamp with a number of different tts, starting with a SOTA Star Sapphire. A few years ago, I noticed the very same problem to which you refer. As others mentioned, I found that by applying some downward pressure while activating the clamp mechanism, the device SEEMS to be making good contact with the LP label. It still bothers me a bit, because the thing is useless if it is suspended in air over the LP. As a result, I very often just place the clamp over the spindle without clamping it down, particularly with my idler-drive tt, where clamping to the spindle could have a down side (transmission of vibration directly to the LP).