Sony service at Laredo was always very poor.
The 5400 is a great player, and was discontinued several years ago, then brought back (and finally dropped last year) as they used up the leftover parts.
I like the 5400 and bought two spares, and a spare laser assembly, for future use. I plan ahead!
There may "NEVER" be a better under $2000 CD/SACD player IMO! I do not like OPPO players.
Sony now makes NO CD/SACD Players. They do still have Blu-Ray players that play CD's.
I suspect some parts will be, or are, obsolete, and unavailable.
CD/SACD players are mostly electro-mechanical, and do not last forever, they break, and some can not be repaired.
This is a problem with all CD/SACD brands, and will only get worse as downloads, and computer audio takes over!
The 5400 is a great player, and was discontinued several years ago, then brought back (and finally dropped last year) as they used up the leftover parts.
I like the 5400 and bought two spares, and a spare laser assembly, for future use. I plan ahead!
There may "NEVER" be a better under $2000 CD/SACD player IMO! I do not like OPPO players.
Sony now makes NO CD/SACD Players. They do still have Blu-Ray players that play CD's.
I suspect some parts will be, or are, obsolete, and unavailable.
CD/SACD players are mostly electro-mechanical, and do not last forever, they break, and some can not be repaired.
This is a problem with all CD/SACD brands, and will only get worse as downloads, and computer audio takes over!