SimAudio Moon - Impossible to get a hold of for support?

My own personal experience with Simaudio has been very positive. I own a Moon 391 and have had great support from my dealer. The 391, like all Moon products that I have seen, is built like a tank, works flawlessly and sounds great. I wouldn't hesitate to buy one of their products.

Sure would like to be a fly on the wall for a Monday morning sales meeting at Simaudio. With all the politeness of the Canadians, they put their top salesman on this gentleman and up sales them to the highest levels. Let’s go Todd!

@dman777  You have received feedback and guidance from one of Moon's owners and several customers.

What has your potential dealer(s) shared with you regarding Moon's customer service? 

@overthemoon Why? So I can be attacked some more? Is the intention is to sour the relationship I have between me and my dealer? 

I truly think these attacks on me are from people who are upset and frustrated in life because they can not afford hifi audio. In any case, what is the end goal here? To cost SimAudio a customer? Is that how you are helping SimAudio? 

My background: I am tired of buying and selling Hifi. I am ready for my forever amp. Moon audio makes incredible amps and I was most certain the 861 was the amp for me. It was going to be my forever amp. I was even going to buy an additional one in a year or so after so to have mono blocks.

I had questions and I could not get a hold of Sim Audio for the details in the original post. It would scare me years down the road if it needed repair and the same experience would happen to me again, so I would like to know what caused these anomalies. If that is offensive and I should not be a customer, then perhaps I have no business buying the 861. Congratulations to this community with all the attacks and toxicity.

You dip s@#ts are able to turn ANY thread into a political one. ANY thread…..