I was able to leave a message with Todd about a member on audiogon not being able to get a hold of them. They seem to be closed which is obvious at this time of the day but was a normal sounding phone tree experience for me.
SimAudio Moon - Impossible to get a hold of for support?
I am thinking about investing some serious money into buying a Moon Audio 861 amp. It sounds so good! But their support seems to be horrible. I sent a email to them and never got a reply. I called their number in Canada and got a option to 'hit #6 for english' in which I did but I got French. If my amp ever had issues, how would I get a hold of them? They seem unreachable.