SimAudio Moon - Impossible to get a hold of for support?

@freediver 450 449-2212 is the number I called.  It said in English press 9 for English and I did but I still got French after. Why would I bs? I’m going to spend $20,000 on a amp and you think I got nothing else to f****** do? 

Yeah, and I did send an email and I didn’t get a reply other than the automated reply that I’d get an email in 2 business days

@gkelly Thank you, I appreciate it. Here is the last email I got from them:

 

Hi -------,

We have received your request and will get back to you as soon as possible.

The MOON team.

------------------------------------------------------------------------------

And the phone number, when I call it from the website on my cellphone, shows the location as Boucherville, QC

 

Yes, I used the website form 

@costa94109 Thank you for the response. I think it got through to your servers ok because I got the automated reply right after I sent it from the Moon team (please see above post). 

Also, can you please explain about the phone line? In case I ever have to call. I called directly off of your website. The automated system said hit #9 for English but I got French after hitting 9. Nothing against French language, I think it sounds cool! I just can not understand it and I will be in trouble if I need to speak to someone there. 

I am still not able to call them and get a English prompt after hitting number 9. This is so frustrating especially after the rep was notified.

Can someone else please call also and confirm they are having this issue on here?  +14504492212

Thank you for trying. I called just now, hit #9 (which is in English to hit #9 for English), and after I hit #9 I get French. Did you actually hit #9?

I don't care about politics.... I only care about the 22k investment I would be making. 

I tried this afternoon again and they fixed it. I get a English statement saying they are currently closed.