I always found them easy to get hold of and work with, but their gear needed too much service for me...
SimAudio Moon - Impossible to get a hold of for support?
I am thinking about investing some serious money into buying a Moon Audio 861 amp. It sounds so good! But their support seems to be horrible. I sent a email to them and never got a reply. I called their number in Canada and got a option to 'hit #6 for english' in which I did but I got French. If my amp ever had issues, how would I get a hold of them? They seem unreachable.
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- 34 posts total
@freediver -- Not cool man
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@gkelly Thank you, I appreciate it. Here is the last email I got from them:
Hi -------, We have received your request and will get back to you as soon as possible. The MOON team. ------------------------------------------------------------------------------ |
- 34 posts total