Roon software bug with Innuous Zenith 3?

Roon has all kinds of issues with the new 880. A lot. Database issues and “new rules” is affecting many, and those are crucial. I would not sweat it. Let it work out by itself. I feel for you. It’s frustrating.

I am a big Roon fan, but I have a hard time understanding them often times. If it ain’t broken why fix it?

Oh, and if you use “after market” Roon Cores like Innuos, forget about it, they will not help you.

Thanks Thymame.  I feel better already and your advice makes sense.  I would like to make sure Roon is aware of these problems but can't even find a way to notify them.

You’re not alone, I’ve had all kinds of headaches with my Roon since those updates. I hope they get them fixed soon or it’s going out the window

Roon has already issued the update to build 882.  This seems to address a few of the early noted issues.

Roon says I have 882 installed and that it's  the latest version.  If there's an update which fixes the problems, I don't have it and apparently it's not available yet.  Hope it becomes available soon and maybe Roon will do a better job of testing software before releasing defective products.

The last version posts things in weird places as well. 

Who has tried the Innuos Sense non-Roon option recently released?

Once I learned of Roon's sound degrading quality I am beginning 

a search  for something better.

Im sorry you are having issues with your setup, but it doesn’t actually make it a defective product.  I have had no issues with the update on my Wolf Alpha SX3 server and know many others who have had a smooth transition to the new update.   I have also read a number of posts by Roon users stating exactly the issues you are having.  Obviously within the shear number of platforms that Roon operates on there are some idiosyncratic outcomes that will take time for Roon to work through.

@chorus if you have an Innuos Zenith and Roon just turn the latter off. The sound quality using just Sense is considerably better.

There is brand new Roon update today: 

Hopefully it fixes your issues

Thanks.  Still having similar problems after the new Roon update . I bit the bullet and installed Innuous Sense.  For those familiar with Sense, I would appreciate some help.  I installed it on my iPhone and now there's a circular thing going around when I open Sense.  I have over 14,000 albums saved on Roon so is this part of the process of loading those albums in Sense?  How long does it take? Also, I'd like to install sense on my ipad.  Right now, my ipad can't even access the Innuous app to do the update to,Sense...I get an error message.  Is this a result of the ongoing installation on with my iphone and will it correct itself when that finishes? Thanks.

Try my.innuos.com on your iPad browser or a computer. It’s the same thing as the app. The Sense app in my iPad can be a bit clunky and sometimes unresponsive. You will also need to disable Roon first on Innuos settings before being able to use Innuos for streaming music. Just a toggle off/on for Roon under Settings.

Where is your music stored? zenith’s internal SSD? How are you connected to your DAC? Sense will only work when connecting your Zenith via USB to the DAC

Thanks very much.

My.Innuous.com takes me to my Zenith but then I get error 404. I'm hoping this will go away --maybe when the spinning wheel on my iPhone stops spinning?

is it normal to see the spinning wheel for several hours (when I open sense on my iphone)?

.some music is stored on the Zenith ssd (CDs I've ripped on the Zenith). Lots of my music is on Roon>Tidal/Qobuz.  

My Zenith is connected: zenith >usb>Phoenix >usb>matrix>I2s>dsd dac.

is the toggle switch for Roon in the Roon app or the Innuous app?  Haven't been able to find it.

Sorry for the questions.  I'm not that technically inclined.

Sorry if you’ve already tried it, but did you restart the Innuos as well as your iPhone? Also it will help if you update the Sense app on your phone to the latest. 

To use Sense … sense app > server > advanced settings > Roon > toggle to Off

@wolverine1 none of what’s happening is normal. You should be able to access Innuos via my.innuos.com, even if Sense app on iPhone does not work. As @arafiq advised, try restarting the Zenith. 

Thanks again. Some progress.  Sense is now working as are Qobuz and Tidal. But sense listed only 5500 of my 14,239 albums...and then it stopped listing albums.  Not sure how to get it to list the rest.  Roon shows all 14,239 albums on my iPhone but says "12,250 of 14,239" when I go to albums on my iPad-which I don't understand.  I did a hard reset on my iPad but it didn't change anything.

The 14,239 albums are among Tidal and Qobuz combined? Sense’s Tidal integration is not full. Meaning the albums you have as favorites in Tidal, will not show under “my music” on Sense. You can access Tidal through Sense though, and stream from it. Just not fully integrated and part of “my library “

Full integration with Tidal is coming though. 

Thanks again for all the help. I think the lack of Tidal integration accounts for the thousands of albums which I'm  missing on Sense.  I've gone back to using Roon for that reason.  Good to know that Tidal integration is coming to Sense.  

I just discovered an app called tunemymusic.com which allows you to convert one music format to another---Tidal to Qobuz for example.  I haven't tried it yet. If it works well, converting everything to Qobuz might be a solution. Has anyone else? Also, there used to be a place in the Innuous app to restart your Innuous device.  With new upgrades, it's disappeared.  Of course, you can always restart by using the switch on the back of the Zenith but is there still a way to do this from an iPhone or iPad?

Best wishes for the holidays!

That soft button is still there. In Sense app or my.innuos.com in browser. Home page / main screen, most top right of screen. Looks like a round stand by icon. Very visible.