Roon software bug with Innuous Zenith 3?
I'm still using Roon with my Zenith 3. Since the latest update (Roon 1.8 build 880) I'm having a strange problem. Every few days, Roon will show about 1/3 fewer albums than I actually have. Also, when this happens and I try to save a new album from Tidal or Qobuz, there's no artwork displayed and when I go to my albums>Sort by date added, the new album is not there. If I turn off and back on the power to the Zenith, all problems go away and the newly saved album appears as does the artwork . A few days later the same problems come back. Roon tech support is unresponsive. I know.... I could download the new Innuous software to substitute for Roon. But I'd still like to have Roon working correctly. Is anyone else experiencing these problems? Any ideas/suggestions would really be appreciated.
Roon has all kinds of issues with the new 880. A lot. Database issues and “new rules” is affecting many, and those are crucial. I would not sweat it. Let it work out by itself. I feel for you. It’s frustrating. I am a big Roon fan, but I have a hard time understanding them often times. If it ain’t broken why fix it?
Oh, and if you use “after market” Roon Cores like Innuos, forget about it, they will not help you. |
Try my.innuos.com on your iPad browser or a computer. It’s the same thing as the app. The Sense app in my iPad can be a bit clunky and sometimes unresponsive. You will also need to disable Roon first on Innuos settings before being able to use Innuos for streaming music. Just a toggle off/on for Roon under Settings.
Where is your music stored? zenith’s internal SSD? How are you connected to your DAC? Sense will only work when connecting your Zenith via USB to the DAC |
@wolverine1 none of what’s happening is normal. You should be able to access Innuos via my.innuos.com, even if Sense app on iPhone does not work. As @arafiq advised, try restarting the Zenith. |
