I emailed Innuous tech support about the problems described above. They wrote back promptly, asked for more details, and then set up a session where they took control of my computer. The session lasted almost 90 minutes and I’m not sure of everything they did. I know they increased the art database size (I already tried this but they increased it even more) and changed several other settings. Album covers are now showing up. Too early to say if the timing out problem when saving albums has resolved. Very impressed with Innuous customer service and I love the Zenith. Highly recommend to anyone looking for a server/streamer/disc ripper.
Roon issues-slow and no album covers on Innuous Zenith
Starting yesterday, my Roon is very slow at saving new albums from both Tidal and Qubuz and frequently times out. Also, it’s not saving album covers for new additions although albums added before yesterday do show covers. By editing a newly added album, I can save the cover but it doesn’t happen automatically as it’s supposed to. I’m using an Innuous Zenith 3 over WiFi. Prior to yesterday, everything was ok. I updated the firmware on the Zenith before this started happening. Not sure if there’s any connection. I tried clearing the cache and hidden albums is set to on. So far Roon support hasn’t been helpful. Is anyone else experiencing this? Does anyone have a fix?
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