Roon issues-slow and no album covers on Innuous Zenith


Starting yesterday, my Roon is very slow at saving new albums from both Tidal and Qubuz and frequently times out. Also, it’s not saving album covers for new additions although albums added before yesterday do show covers.  By editing a newly added album, I can save the cover but it doesn’t happen automatically as it’s supposed to. I’m using an Innuous Zenith 3 over WiFi. Prior to yesterday, everything was ok.  I updated the firmware on the Zenith before this started happening. Not sure if there’s any connection. I tried clearing the cache and hidden albums is set to on. So far Roon support hasn’t been helpful.  Is anyone else experiencing this?  Does anyone have a fix?
wolverine1

Showing 1 response by erik_squires

Wifi is a clue.

Get a wifi analyzer for your phone or laptop and make sure you are using an uncongested channel.

If you just added a Roku app you also want to try unplugging it to see if it's causing Wifi issues.  It uses it's own wifi channel for the remote and it attempts to knock other devices off.

Best,

Erik