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Revel Performa3 Cabinet Defect

Does anyone have experience with a Revel Performa 3 cabinet failure?  Specifically, F208 with fine, almost hairline width, vertical crack in the rear, from the very top (where the finished cabinet mates to the decorative black top cover), going vertically down almost to the crossover/input panel?  Again, the "crack" is hairline in width.  There are no signs of impact whatsover elsewhere on the cabinet.  Possibly a shrinkage issue if they were exposed to very cold ambient conditions in shipping and/or storage?  Dunno.  Just searching for anyone who's hade a similar experience.

misterbobman
audioman58's avatar
audioman58
3,858 posts
 

Your dealer should-have sent you a label to have  them picked up ,

and replaced them.That is not a good dealer.

chocaholic
189 posts
 

I had a pair (F208) just shipped off to TMR as a trade deal for a pair of Cantons. But they were perfect from day 1. No such hairline cracks on mine. They have a very thick high gloss finish. My guess is it’s the finish vs the wood. 

gramophone_canada
26 posts
 

A couple of notes - we have no idea if the Revel Performas in the OP are brand new or 5 years old. Are they second hand?

Warranties often do not cover speaker finishes as the manufacturer cannot control where or how the speaker has be used. Sitting in direct sunlight?

Remember, your dealer does not set warranty conditions, the manufacturer and distributor in your country are the parties who have some control in this area. The dealer should assist with any problems but if you have purchased your speakers from across the country, then is the problem from shipping? Then you have to ship your speakers to be fixed - but where do you ship them? The dealer does not have a wood shop to rebuilt cabinet finishes.

Another point, often speaker cabinets are made in China, or Poland or Portugal whereas the rest of the speaker is made in Denmark or Germany or the UK. If you try to replace one speaker cabinet, it will, for sure, not match the other speaker cabinet which might be years old. Wood veneer fades, colours do not match when made in a different batch.

kr4's avatar
kr4
3,650 posts
 

When I bought my three Revel Studio2s, it was necessary for Revel to send me 6 because I kept getting defective ones.  2 were with cosmetic  issues in the veneer and one had a vertical crack in the veneer on one side from top to bottom.  

Get it replaced.

dweller's avatar
dweller
3,737 posts
 

Had problems with the veneer on some previous speakers. The veneer would show "splits" based on humidity. Not cracks but separation of the veneer. It's amazing how thin you can make this stuff. My guess is half the thickness of notebook paper.

The kicker is I didn't even like the look. Got NIB $8000 floorstanders for half price with free shipping, however.

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