Reliability - what’s your experience been?


I’ve been into high fi since the 1970’s. Fortunately, equipment breakdown has been few and far between.

As best as I can recall, I needed the following repairs:

1- new motor on a Thorens turntable (noisy motor)

2- Repair of an Aiwa tape deck (noisy channel)

3- Bryston amp (broken power switch)

4- Proceed amp (would not turn on)

5- CAL cd player (noisy channel)

6- Bricasti dac (no sound- just static)

7- Simaudio cd player (failed transport)

8- Pass integrated amp (intermittent noise)

not bad for almost 50 years experience. How has your experience been?

128x128zavato

The only problem I've ever had was when I bought my used SIM audio w8 amplifier it developed noise in one channel, SIM audio took care of it very quickly very good service.

Since 1974 owned:

BIC

Pioneer

Electro-Voice

Technics

Denon

Kimber

Boston Acoustics

Nakamichi

AR

Cerwin-Vega

NAD

Klipsch

Acoustat

Genesis

Monitor Audio

Vincent

OPPO

Schiit

PS Audio

McIntosh

Luxman

B&W

Anticable

Vandersteen

Krell

Never had any problems.

Didn't realize I was so fortunate.

Can only speak to the Bryston and Simaudio... both companies are stellar with repairs and service.

My worst equipment failure experiences have been with Classe gear.

Both a Classe basic amp the CA-100 and a Classe tuner the Tuner-1 failed at differeint times.  These were designed before the B&W acquisition of Classe, and the post-acquisition company would not provide service support -- no service locations, no replacement parts, no circuit schematics.

My impression was that not only did Classe products have dubious reliability, but also the company did not care about customers and could not be relied upon beyond the initial sale.

Of course, I vowed never to buy another Classe product.