Qobuz vs. Tidal


Greetings to all,

I'm sure this has been asked before. Which do you prefer and why? Qobuz customer service is worse than terrible. Is Tidal CS any better? 

What about selection? 

Thank you!

lovehifi22

@audphile1 Thanks for the heads up on pricing.  Since they moved from MQA to FLAC I was thinking about doing a trial.  When I saw the monthly fee for Tidal I said forgeddabout it!  I'll give Tidal another look. Tidal has the advantage of the "connect" feature if you want to use it on the go like in your car/ bluetooth speaker etc.


 

Second, usually when you have an annual subscription, you get an email that you are about to renew and they will be charging you card for the renewal. Not the case with Quobuz. got this email from Qobuz two months!!! before my subscription was due to auto renew.  Maybe your notification went to spam?

@dinov I received this email two months!!! before my subscription was due to renew.  Maybe your notification went to spam?

YOUR SUBSCRIPTION WILL EXPIRE SOON
 
Unless you indicate otherwise, your subscription will be automatically renewed and a payment request will be made on the October 17, 2023.
However, you can choose not to renew it by going to My account My streaming plan at least 48 hours before the renewal date.

OP

I am in the same boat right now.  I use the Innuos Sense app for my streamer and the Qobuz app direct from my phone, when using my simple music bar and through from connections music will pause and stop playing.  The music selection to find a decent playlist is less than desirable. I found not to bother with any QB playlists. Does Tidal have stations?  I hate to say this, but I find myself going back to Pandora for variety and for free. QB customer service response a day later.  My last email about the music cutting out has gone unanswered. 

@soix Thanks, although I didn’t get this email I did receive one when they had an outage a couple of weeks back where other didn’t. Who knows. I still enjoy the service though!