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Qobuz Connect

I was enthusiastic about Qobuz connect when it became available.  I have been using Qobuz with Roon and liked it, but Qobuz connect would offer a simpler, more direct connection.

However, I find that Qobuz connect intermittently will stop in a tract mid-stream, provide a notice that it cannot connect to that tract and move on to the next one. I have had this problem with several different high end streamer/dac/preamp setups on several different networks, including in a high end dealer store.  The experts there, who are top notch, think that it it is perhaps that Qobuz connect is new and they have not worked out the bugs yet.  There have been several updates, but the problem persists.

Anybody else have this problem?  Has Qobuz commented on it?

Thanks everybody!

billsw
cleeds
6,310 posts
 
flash56

... don't expect Qobuz to give a rat's ass about any problem that you are having. Their company model seems to be f*** customer support ... You may as well piss into the wind ... Absolute disrespect is what I have been shown ... utter scum of the earth ... I hope that you are proud of yourselves Because it won't take much to bring you to your knees ...

You sure are angry! Of course, anger won't resolve whatever issue you're having. You might get better results by elaborating here on whatever that issue is. There are many helpful people on A'gon.

mahler123
3,667 posts
 

My experience with Qobuz CS is the same as Flash56, so I wouldn’t single him out for being a cranky outlier.  I think the streaming services figure it’s cheaper to have disgruntled customers than to attempt to support them

jbuhl's avatar
jbuhl
1,058 posts
 

I think the streaming services figure it’s cheaper to have disgruntled customers than to attempt to support them

This.

rjinaz86323
31 posts
 

I am running a Linn ADSM/3 streamer/dac/preamp using the 'Linn app' that runs in IOS.  Qobuz connect is not available for my streamer at this time.  I have not tried any other software.  What would I gain going to something like Audirvana or Roon?

kavakat1
138 posts
 

Confused. I get Qobuz on my blue iOS with no issues. Is Qobuz connect a separate entity than connection of Qobuz as one of the services provided(and paid for) with my blue os? 

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