I had an Aurender N100H. It was a nuisance and I dumped it after less than a year. Frequent software updates often failed. Tech support sometimes suggested "solutions" that I’d previously explained I’d already tried, and they’d blame issues on things like "missing files" that weren’t missing. I grew weary of the nonsense and bought a Bryston BDP-3. I’ve been happy ever since. The Bryston is rock-stable and easy to setup and use - I haven't needed tech support even once.
Many people praise Aurender’s customer support, but I’m not one of them.