New Eversolo DMP-A10

I purchased and returned both the A6 and A8 to Amazon using UPS.  My issues were with the Eversolo’s staying connected to my system.  I loved everything about them but I would be streaming a song and suddenly would get a message on the app that it had lost the connection.  The music would suddenly stop or sometimes it would continue to play but I was unable to reconnect to control the unit.  I contacted Eversolo and they said they were aware of the issue and to reboot the unit.  Rebooted several times and it kept happening.  I rarely had the issue with my Bluesound Node and have had a good experience with the Innuos Zen Mk3 that’s my current streamer.  Fortunately I was able to return the units since the issues occurred during the return windows.  

Remember, when buying a streamer you are buying a package. Hardware and support. The best hardware is junk without good software to control it

The frustrating part is it’s not my A6, it’s my Dad’s. I told him to buy a Bluesound , Innuos , or Aurender. He bought into the hype. Several morons on their forum thought I was an idiot for not letting summit swap it .... that would only leave Amir with another bad unit and me with no resolve. It’s not "broken" , their engineers apparently don’t understand the importance of updates being cumulative and including all device profiles from previous updates.

It cost me $100 for a work around, a Coax . If he had a large DSD 128 or higher collection he would be out of luck with no USB.

Their support is go to some site not even affiliated with them , McBluna.net and find older versions of FW to roll back FW. This contradicted their initial response which was rolling back firmware is "dangerous" They blamed ancillary devices and cables. Their firmware caused no USB out immediately after reboot.

I completely ripped them on their forum and targeted Instagram ads and someone supposedly from Eversolo finally reached out. Too late, would never buy or recommend an Eversolo product. Decent box , terrible support. Real POS outfit.

@exley_99 

I tried using that Chinese tariff argument on my wife to justify a new round of equipment upgrades but she was unimpressed 

With all the comments on poor support, I'm giving it a hard pass, Chinese tariffs or not.

I had A8 for 6 months or so. Overall it was ok as streamer. dAC was very digital sounding and thin.. my advise is stay clear from Chinese attractive affairs. The software was pretty good..

I settled with Aurender which is great in both hardware and software. App is not at par with eversolo but it is stable. Sounds quality is no match