Mcintosh-Bad customer service?


I was preparing to buy a new pair Mcintosh MC501's from an authorized Mac dealer. I have been doing some research and found some incriminating threads on Audio Asylum about Mcintosh. One very lengthy thread was about a seller on E-bay who was forced to pull his ad by a Mcintosh lawyer. Another was about a frustrated buyer who couldn't get support in Russia. There are always isolated instances, but I am very concerned now. One of my main concerns is that Mcintosh will not honor any warranties after you sell it. That means if I later try to sell my amps on audiogon, the buyer gets no warranty! What are your thoughts! I am used to unbelievable service from Pass labs, and even Krell. I refuse to spend that kind of money to a company that treats me poorly after the sale. Should I be concerned?
noonan

Showing 1 response by jsujo

The guy from Russia managed to get McIntosh to solve his problem....
What happened in the other case has no bearing on how you will be treated if you buy your stuff at an authorized dealer....