Marantz SA10 sacd player

jayctoy

... United Radio marantz authorize won’t repair it ...

Marantz lists quite a few authorized service centers, including the widely respected George Meyer. Have you tried any of them?

Just for kicks…can you power it down and reboot it?
Not standby but a power cycle. Try it and see if it still behaves the same way. 
 

Audphile1 , my impression they have good technical support after warranty before I bought the SA 10 and the Ruby. My mistake I should have researched before I purchased their product.Yes it’s sad to leave me hanging and their prospective buyers.Leason learn. Hopefully i can find repair shop that Iam comfortable with.I got an approximate estimate between $800 to 1000.Its way out of my budget.maybe the parts is now rare why it cost that much.

That’s actually incredible - they basically left you hanging. Marantz is too big to care. That’s sad. 

audphile1 t’s out of warranty so I understand that it’s not covered. Because it’s out of warranty United Radio repair won’t accept it .They only repair under warranty.Iam willing to pay on my own but they said no.Marantz owner and prospective buyer should be aware of this.$7000 sacd player to stop reading in 3 yrs and 2 months its not worth it.It looks like Marantz don’t have good support after the warranty.Or they don’t have their own repair center.

So just to confirm Marantz refused to fix it or refused to cover it under warranty?

It works on hybrid as cd player ..It is still sounding good on cd. But I miss the sacd sound. My SACD  player 8005 it’s more than 10 yrs no problem.I OWN THE Ruby as well.I hope it will remain reliable reading sacd.I agree regardless of price it happens.

If I am not mistaken, the transport in the SA-10 is designed in-house by Marantz. Not sure about parts availability as far as laser pickup goes in this case. Hope you’re not completely out of luck. If it reads hybrid SACD and redbook, just use it. Laser and transport mechanism issues are common and that’s irrespective of price, to @tvad ’s point. Definitely sucks that Marantz refused to repair it.

This along with the outrageous price of SACD players will finish SACD.

Cheers

I had a Marantz 8006 that I purchased in 2017 and was running fine when I sold it in December of 2023.  An independent may be able to repair it, but I don't know why the repair center can't do it.