Sorry to hear about your problem and I have no solution. Their music available and SQ are excellent but everything else, the support, the "community" gets a D-
Is Qobuz Customer Service an Oxymoron?
I can’t log into my account and I’ve tried for a week to get in touch with Qobuz. I have sent emails to support-help@gobuz.com but no response. There is no U.S. phone number to call. I IM’d them on FB and even tried commenting on one of their FB posts asking for someone to contact me. Crickets. I see others have had difficulty contacting them. Does anyone have a suggestion as to how to get their attention?
The problem started when I changed the email associated with my account. Now I can’t log in with either the new or old email address. I tried many times re-setting my password using both emails, but I never get an email in response with a link to reset my password.
Thank you for any suggestions!
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- 16 posts total
@robert1234 Please send your question to support-help@qobuz.com The email address in your above post is spelled wrong. Please review. You can contact Qobuz support in several ways: please send your question to support@qobuz.com. Please keep us posted. |
@hgeifman + 1 - Spelling counts! |
- 16 posts total