Ive purchased multiple pieces from them (used) in years past and to this day I still haven’t seen the pieces I acquired (Ayre KXR-Twenty Amp/Pre stuff) selling for less on any marketplace site. They also sent me a complimentary bottle of wine for Christmas which was unexpected and a classy thing to do.
My only complaint is that they offer peanuts for Trade-In Gear. I had some Brand New/Sealed Speakers...about 6K retail and they only offered 2K in trade value. Wasn’t happy with that.