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Herbie’s Audio Lab still in Business?

In November I bought some spike puckies form them. They work well under my amps. I was going to order more for my speakers. Sent a couple emails. Called them a couple times. And haven’t heard back. Been a week. Anyone know if they are still around or having financial issues? Thanks for your input.  
128x128pstores
13 responses Add your response
riley804
1,224 posts
 
Anyone know if they are still around or having financial issues?
this is how stuff starts....

I am sure the company is doing just fine but they might be doing a audio show or on a vacation.

try contacting them again next week.
Post removed 
pstores's avatar
pstores OP
190 posts
 
Thanks, I would have thought they’d have answered emails. But maybe not. 
pstores's avatar
pstores OP
190 posts
 
“This is how stuff starts” 
  Well that’s probably brought along themselves as not answering emails. Or having a voicemail stating that they are on vacation. If at a show calls and emails can still be returned. I know when I am out of town I still answer calls and emails. But I guess that’s me. 
riley804
1,224 posts
 
Well that’s probably brought along themselves as not answering emails. Or having a voicemail stating that they are on vacation. If at a show calls and emails can still be returned. I know when I am out of town I still answer calls and emails. But I guess that’s me.
i agree with you 100 % on this as it would sure avoid a lot of questions.

sometimes we just have to have some extra patience in this hobby.

hang in there....someone will answer you .
mjcmt's avatar
mjcmt
710 posts
 
Hopefully they will.
On 2 separate occasions I contacted Upscale Audio and never heard a peep back from them. I've lost faith in them.
pstores's avatar
pstores OP
190 posts
 
I do like their products. But my speakers are on the heavy side. So just don’t want to place an order. I am hoping that all is well with them and this is just poor management.  
pstores's avatar
pstores OP
190 posts
 
Well I took a chance. Sent more emails, called and left more messages. But after reviewing some other posts..... I placed an order. Hope it goes well... 
zavato's avatar
zavato
1,391 posts
 
Wish you well with that. Years back I placed an order with a place that did go out of business shortly after my order went in. I lost out, but it was a small amount 
pmm
220 posts
 
They are still in business. I received my order from them this past week. This was the second order they have fulfilled, to me, during the past month.
ozzy's avatar
ozzy
7,220 posts
 
pstores,

Any luck on your Herbies order?
I placed an order yesterday and received one of those automatic replies right away saying I would get a shipping notice shortly. In the past that info came pretty quickly. Nothing yesterday or today.

ozzy
pstores's avatar
pstores OP
190 posts
 
Looks like according to the tracking it’s on the way and will be here Thursday. Crazy...
pstores's avatar
pstores OP
190 posts
 
Ok, I got my Herbie’s order today. So maybe they just have shitty CS skills. Ordered over the weekend. Shipped Tuesday and received today.... can’t complain about that. 
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