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Help with UPS and Paypal

I bought a pair of speaker from ebay about 1 year ago. One of my speaker was damaged due to shipping. UPS came out to my house, took punch of pictures, and did a complete report on it. They concluded that it was their fault and would reimburse the damage. However, they would only re-imburse it to the sender and not me?!!! I can not get a hold of sender and he would not make any effort to get the re-imbursment money back to me?...His name is John Miani from Miani Audioin Florida. They went out of bussiness and I am still a victim of this whole scenerio....In addition, with the service charge of 2.9% via paypal, they are not going to do anything to help me!!!...they said, once I recieved the product, that's it!!.

What can I do to get my money back from UPS?..or is there anything paypal can do?

thanks
Long
longho68
sogood51
2,157 posts
 
A search of both (Miani Audio Video) and (Joseph Miani) turns up name/address/phone for each in Clearwater Florida. These are listed in public records...white pages-yellow pages. I would call him at home.

Dave
jbello
115 posts
 
Take UPS to your local small claims court,they have a variety of excuses for not paying claims.You do not need a lawyer and filling charges are minimal. Once they are served for court they in most cases pay up.
tedkurtz's avatar
tedkurtz
18 posts
 
In the future, consider being the "shipper" when you buy something since UPS only reimburses the shipper. This is all the more prudent if you, as the buyer, will be paying for the shipping in addition to the price of what you purchased.
Also, I believe that UPS takes back the package from the receiver and sends it back to the shipper. If they only took pictures, and didn't take the box back, then I'm not sure if they re-imbursed the shipper. And finally, who initiated the claim with UPS? I believe that the shipper has to initiate the claim. If this guy initiated the claim, and then disappeared, then he may well have been reimbursed and got paid twice- once from you and once from UPS. If that's what happened, he is a very bad man. Maybe we ought to gather some "audiogon posses" in each major city to act on behalf of audiogon members and visit with these guys to encourage them to do the right thing.
longho68 OP
69 posts
 
I was the one who initiated the claim...and UPS is ready to pay the shipper as long as he made the claim....but he never did. Even if he does, I doubt it that he would pay me back as he made bunch of promises to me and never follow through with his words.

Soogood51,

Joesph Miani is his brother....they went to court against one another!!...I have John's home phone, but he never reply my calls...:-(

Thanks guys, I might just take UPS to a small claims court!!...I really hate it when UPS said I'm not their customer!!!...as I'm not the shipper!!...man, if it weren't for the receiver of UPS, they wouldn't have any shipper/sender to start out with!!!
jbatlanta
97 posts
 
Sometimes it's just easier on you to give it up, fix the damaged item, and forget about it.

Are the speakers totally ruined?

I mention this because I know very well how a situation like this can just become too all-consuming of one's energies.

Life is too short. Enjoy it, and enjoy the music.

Best of luck in the future and with future transactions.

John
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