Help with UPS and Paypal


I bought a pair of speaker from ebay about 1 year ago. One of my speaker was damaged due to shipping. UPS came out to my house, took punch of pictures, and did a complete report on it. They concluded that it was their fault and would reimburse the damage. However, they would only re-imburse it to the sender and not me?!!! I can not get a hold of sender and he would not make any effort to get the re-imbursment money back to me?...His name is John Miani from Miani Audioin Florida. They went out of bussiness and I am still a victim of this whole scenerio....In addition, with the service charge of 2.9% via paypal, they are not going to do anything to help me!!!...they said, once I recieved the product, that's it!!.

What can I do to get my money back from UPS?..or is there anything paypal can do?

thanks
Long
longho68

Showing 2 responses by jbatlanta

Forget about any help from PayPal! All they want to do is collect their fee... especially if you didn't pay the "extra protection" amount. They'll tell you they're "not an escrow service".

I've had a similar problem with a vendor who misrepresented himself as a US dealer, and he was really in Indonesia! PayPal treated ME like I was the villain.

Anyway, It is unfortunate for you how things turned out. Maybe it's the price a few of us occasionally pay for these "good deals" on Audiogon. Sometimes I pay just a little more and buy from established and reputable dealers just to avoid these snafus.

Better luck in the future.
Sometimes it's just easier on you to give it up, fix the damaged item, and forget about it.

Are the speakers totally ruined?

I mention this because I know very well how a situation like this can just become too all-consuming of one's energies.

Life is too short. Enjoy it, and enjoy the music.

Best of luck in the future and with future transactions.

John