Help - is Krell dead?


Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.

musicmatters1206

@rggii 

see the chain above. You need to go to 2 2 1. Sorry i have injured my hand and cant type a lot

Yes I saw that but I have 4 switches. Labeled S1 through S4. Right now there all set to 2 for 240 v but which ones do I change and to what for 120v ? 

Does anyone have any update(s) on when Krell HQ is reopening? Weeks have turned into months without any sort of an open letter to clients, which I think would be quite helpful for everyone at this point. I’m sure people with current orders and repairs would like to know when they can expect their hardware back along with those of us that have units to send in.

Any information would be appreciated as Krell is completely unreachable and all voicemail boxes are full.

Alternatively, are there any authorized Krell repair technicians apart from HQ? I personally don't know of any and would probably be reluctant to trust anyone outside of Krell directly but as time marches on, the possibility widens.  

Thanks in advance and condolences to the Krell family. 

@rubix Someone on another thread just said there should be a communication from Krell shortly, possibly on the Facebook page others have mentioned.

@soix, Thank you for that. I don't have access to FB so if it isn't too much trouble for you or anyone else, please do post that communication here once published. 

Thank you kindly. 

Cheers.