Help - is Krell dead?


Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.

musicmatters1206

Most of the krell equipment has a microcontroller that senses 50 or 60hz , there are ways to bypass it according to some on the diy audio forum.

@gotolondon2 thank you!! I am contacting them today. My Zesto pre already made a trip to California for the same reason so no big deal.

Personally for me a hideous black box with flashing lights sitting near the rack is not desirable…

@invalid from what i gather 50 vs 60hz won’t make a real difference to listening experience in a CDP, i just have to convert the voltage. If that is incorrect, anyone, please comment. Thanks

musicmatters1206

... 50 vs 60hz won’t make a real difference to listening experience in a CDP ...

It will make a huge difference if the CDP has a synchronous motor.

Creeds is correct! I brought absolutely nothing to the UK with a motor. The motor will die. Amps and Pre-amps ar fine - you will have to get a new CDP -As well as the CD standard is different in the EU than it is in the states-  I just don’t remember what the difference is - I think they are ‘zoned’ media.

Also, you will really notice an improvement in your gear due to the better power here in the UK. That was a very pleasant surprise.

Good luck with everything - You may also inquire about getting new Caps while it is there. I did and it was like having new gear. Breaking in again kind of blew, but worth it in the end - depending on the age and usage of yours.