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Has anyone had problems getting their money refunded by The Music Room?

That about sums up my experience with trying to get my money back from The Music Room after returning expensive gear in showroom condition. Several weeks ago I was told that the problem was with my bank in processing TMR check. Still haven't seen the check nor a statement of my account with they charged against it.

tubes21
sfgak
166 posts
 

Never had any issue re: refunds. On the one occasion that I had an issue with an item, TMR took extraordinary steps to make things right. Very pleased with them!

triton20trx
36 posts
 

Never had a problem. If they are backed up in the returns/trade in areas it can take a week to get processed. 

billpete
262 posts
 

The process can take awhile. I went through it myself with them. Stay on it, they will make it right. I trust them 100%.

acamus
4 posts
 

I have sold 12-15 items at least through The Music Room and NEVER had an issue with getting paid. They were terrific. 

goldenways
77 posts
 

@tubes21 Can you update us on your conversation with TMR this week? Curious how it’s progressing. 

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