Enough is Enough

Ask yourself two simple questions. Did you build your system to please yourself or to please others? Are you happy with the result? If the answers are 'yourself' and 'yes', why would you care what others think of your system, especially someone who has never even heard your system? Only an ignorant blowhard would make such an asinine judgement. 

My experience with dealers has been similar some stated above. Further my situation is much like the guy in Australia...no decent dealers locally or within an hour or two. Every place I have been in recent experience has been disappointing both for the lack of knowledge and tact of the salesperson or the willingness to show something more than a passing interest in meeting my need at the time. So consequently, I have sworn off dealers completely and will only buy direct after reading and trying to understand the differences in potential choices and choose what seems right for me. Not an easy task to be sure, but it beats the expense of running around to dealers hours away from home who don't give S**t whether you buy something appropriate for your needs/wants or not. Indifference to the customer is a huge turnoff. The inability of the salesperson to have at least an equivalent knowledge of audio and satisfy what I need with a suitable recommendation is frustrating and a complete waste of my time. I refuse to play that game anymore. I'm done with dealers.

Dealers are in business to make money. Each salesperson has their own tactics, and some are more pressured to make a sale. You are looking, and they are selling. More industry experienced shop owners and sales people might have handled this differently.  If they don't know how to start by helping you to optimize your existing system, there are plenty of other dealers who can help you with that. 

Of course dealers are in the business to make money. In sales your learn A,B,C(always be closing)...I taught Professional Selling Skills many years ago. I told my trainees to be honest with people,  always perpetuate, think longterm, and treat people like you want to be treated. People's financial situations often change over time. When you treated people right they usually become long term customers. When you mistreat customers, not only do you loose a sell, you loose future sells.

@ricred1 

I’ve just had a look at your system (I wasn’t aware this was possible on Audigon!)

What would you say your Chord Electronics Dave dac is lacking..?

im streaming from an Auralic Aries S1 > Chord Mscaler > Chord Hugo TT2