Does Qobuz work


I've been streaming from Tidal from ethernet, through my Blue Sound Vault and McIntosh amp.  I find the BluOS very easy to use and Tidal works great on the BluOS app on my phone.  Qobuz does not. I've tried to contact Qobuz customer support but its been days now and they haven't responded.  There are several options on the BluOS app for various sources, like Tidal, Amazon Music, Qobuz, etc. But Qobuz is the only one that doesn't work, I paid for the Hi Res Audio, but the songs come thru at only cd quality and only 15 second samples.    Does anyone have a solution?

mojo771

Update; Qubuz support finally got back to me after several days.  So far I've been on Chat for 90 minutes and we finally got it to work on my PC, even though the rep was using terms that were not actually on the website, so it took some time to figure it out.  Now we need to see if it works on the Blu app.  The site is not very intuitive.  I don't know if I can take another 90 minutes to see if it works on the phone app.

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Qobuz sound quality is definitely the best out there imho. However, their search, I have found to be inadequate at best.
Cancelling my recurring membership has proven to be impossible.

I've got a Bluesound Vault 2 and started with streaming Tidal HiFi back around 2016. I switched to Qobuz hi-res in 2019 and it's been working just fine ever since. It was around 2021 that I switched my wireless network over to a TP Link Deco M5 mesh system, and it's rock solid. When you have a Vault it MUST be connected via Ethernet, and it was until I moved to a room upstairs that doesn't have it. The RJ45 ports on the M5 repeaters are so good that the Vault 2 doesn't even know that signal is coming from wireless mesh before it gets to the Ethernet cable.