I haven’t dealt with a brick and mortar audio store in decades. I decided 3 decades ago to travel to all the audio shows (CES, RMAF, and many others) every year to see what’s in the market, look at the technology the manufacturer implemented, and listen to many systems to compare what sounds good. I have a couple of friends that own audio stores and if I was looking at their products, I would be a customer of theirs. We had a lot of high end dealers in the big towns I lived in and many of the owners/employees were terrible to work with. 1 dealer kicked out a couple of our audio club members because he thought they weren’t going to buy anything. Everybody in the club stopped going to this dealer. Dealers in these threads tend to build up a certain piece of equipment and then the last sentence they would state they are a dealer for this particular brand. Of course they are going to push something they carry. I attend shows so I can talk to many manufacturers to ask any questions I may have.
I’ve been in a few car clubs and let me tell you, a few of them had many aholes in them. In the Porsche club I was in, the racing instructor in the group came up to a couple of us before we started our go cart session, and told us if we didn’t pull over for him, he would put us in the wall. I put his A$$ in the wall. You know the joke: ”what’s the difference between a porcupine and a Porsche? The porcupine has its pricks on the outside!”. I’m in a car club now with many high end cars and everybody is down to earth, no issues, a little jabbing each other, much more friendly, maybe because we are older now and most of the testosterone has been depleted.