Thanks all, good points. We may have inadvertently changed some toggle switches on the front panel in handling the preamp. I have always kept the bypass switch off and the bypass mode on balanced.
The "tech" is a friend of mine who did this kind of work in his youth and whose skill at switching out the resistors we trusted would be much better than mine. He didn't expect to run into any problems like this. I will discuss the front panel switches with him in the AM. He is concerned about both the MM/MC switch and the age of the electrolytic capacitors in the MC output area. I do have a pro at a high end shop nearby who can probably diagnose the problem quickly.
Looking back on this, it's true that it wasn't realistic of me to present you all with such an open-ended situation. I will report back.
The "tech" is a friend of mine who did this kind of work in his youth and whose skill at switching out the resistors we trusted would be much better than mine. He didn't expect to run into any problems like this. I will discuss the front panel switches with him in the AM. He is concerned about both the MM/MC switch and the age of the electrolytic capacitors in the MC output area. I do have a pro at a high end shop nearby who can probably diagnose the problem quickly.
Looking back on this, it's true that it wasn't realistic of me to present you all with such an open-ended situation. I will report back.