Cartridge fresh out of the box


If this question has been popped previously, my apologies!

Anyways, I just installed a N-I-B Benz Micro MC20E2H cartridge (replacing a vdH MM-1) and I noticed that the sound from one channel (right) is significantly softer than the other.

Could this be due to the cartridge which has (obviously) not being broken-in yet?

Also, when I play a mono LP and set my amp to mono, both channels produce the same level of sound.

Thanks for any feedback.

beck
tubemoose
Many thanks for the responses. Rather than waste mote time on a futile exercise, I got in touch with the distributor and he suspected a faulty cartridge. So a replacement is on the way.

Thanks again guys.

beck
Perhaps one wrong setting may not be enough to produce such channel imbalance, but combine wrong azimuth, too much or too little anti-aliasing, mis-aligned cartridge, the turntable not leveled, too much or too little tracking force, etc., and it's possible that all this may cause one channel to sound louder than the other.

Also, this channel imbalance could easily be one of the cartridge leads not making enough contact because is either fractured or not seated well.

These wrong settings may cause a singer's voice to be positioned 2/3 to the right or left, instead of in the center of the soundstage.

Best,

iSanchez
2-18-09: Cerrot
But, when he plays mono, the level is the same. Couldn't one of the grounds on the cartridge be loose?

Actually, he said he put on a mono record and hit the mono button on his amp. I'm thinking the mono button on an amp is just going to combine the channels anyway so any volume difference will be hidden.
But, when he plays mono, the level is the same. Couldn't one of the grounds on the cartridge be loose?
Mekong56 is correct, fine tuning the azimuth affects the channel SEPARATION, not the channel BALANCE. Unless of course, we're talking about something like a tilt of 20 degrees . . .

Provided that there are no problems with connections and wiring (quite possible after a cartridge installation), or a problem downstream (verify by swapping phono output leads left for right), then the mismatch is indeed the cartridge. In fact, channel balance is a very typical cartridge specification . . . precisely because it is the component which usually determines it.
AudioFeil International:
"Don't be misled by inexperienced contributors"

An arrogant tone doesn't add value to your post.
If the azimuth is not adjusted properly, there can be an imbalance.

Don't be misled by inexperienced contributors.
The cartridge has a problem, no adjustment will change the output of an individual channel significantly.
Recheck you alignment and anti-skating. Stylus could be favoring one side of the groove over the otehr.