@paulcreed I watched the UNITED PULVERIZING SERVICE guy free drop my brand new Wharfedale 12.4 speakers off the truck onto the driveway, then flip them end-over-end up my second floor stairs...
Lucky all that was broken was one of the floor stands. Crutchfield was great about replacement for the broken part but they did send the wrong replacement first try, so still a big hassle for me.