McIntosh has at least 3 tiers of dealers. The Magnolia stores, Crutchfield, and Music Direct are the lower tier, with a small assortment available. The top tier get everything including the reference products, and the middle ground, most dealers, get all but the top reference items. If the new owners want expert customer service they may be willing to abandon the bottom tier.
Bose Chucks Mac
Just read that Bose is pulling McIntosh from all Magnolia Hi Fi locations. That is going to cut way back on locations that potential Mac customers will have available to them for auditions and the like. Ahh, the wonderful world of corporate buyouts.
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The problem with Best Buy is that, when they reconfigured all their stores, they really downgraded what the Magnolia HiFi section of the store was all about. Magnolia HiFi used to be treated as a actual specialty high end audio store in Best Buy. But now, Magnolia it less substantial and less significant. Best Buy reduced the number of customer service personnel at Magnolia, which is why their customer service is so pathetic. How Magnolia HiFi is being treated now by Best Buy is simply a reflection of the overall decline of the high end audio industry in general. |
@kennymacc agree. The kids that work at Best Buy here do well to find the on off switch
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Yaaay! McIntosh should’nt be in the Magnolia Audio stores at select Best Buys, because Best Buy is Mid fi audio gear Not High end MC275 tube amps being sold at best buy from some teenage sales person thats clueless! dont get me started. Not to mention what kids today are going to allocate a whole room in there house for a 2 channel, and spend $16,000 on a (yes i know they sold all kinds of mac stuff) tube amp and speakers? None that's who! My father when in his 70's purchased an expensive audio cabinet (Salamander designs) from Magnolia in Baton Rouge and the itiots they sent to deliver and put it together horribly, Just horrible skills. Drawers with ball bearings that were not level and not sliding, all drawers were not square and did not function. I'm sure Fine Sounds Inc wont miss Best Buy!
Matt M |
I've only had a few opportunities to visit a Mag @ BB location, and never was all that impressed. Early on, the sales staff seemed to have a grip on what they were trying to move into a sale. This eroded into a staffer that could 'talk the talk' without having any interest other than making some sort of sale. Magnolia appeared to be a 'gesture' to the upper market, but lost the drive to really promote it any better than the current sale on washer/dryer combos. Sad....will M/L be promoted in M/BB locations? Holding one's breath not advised....😣 |
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