Authorized Rega Service Center in New York

If it is not under warranty - I'm in New Jersey.

@yogiboy

Yes, Alma and David are great people. Yes, I purchased the new Linn Krystal cartridge from them, and they are installing it and aligning it, and will ship it back to me. . . the shipping isn’t a problem, just an extra $50 each way. The shame is that no one that I called nearby in Florida was interested in evaluating the problem, but I would've shipped it here in Florida as well, as the nearest dealer is about 2 hours away.

(One caveat for anyone that does ship to Accent on Music, try to make sure any shipment arrives on a Thursday or Friday.)

@drbond
Are you satisfied with Accent on Music? Did you purchase the new cartridge from them? It’s too bad that you had to ship the table to find out it was a cartridge problem!

@yogiboy 

Accent on Music received my Rega P8, which had a Apheta 2 cartridge, which was 3 years old with maybe 90 hours on it.  Apparently the left channel of the cartridge just went silent!  The wires are attached inside the cartridge, and the tonearm cables work, but the Rega cartridge just failed after only 3 years and less than 100 hours.  Needless to say, if that's the case, I'm not buying another Rega cartridge.  I'm going to try a Linn Krystal cartridge as a replacement, which I hope is higher quality than the Krystal burgers were in the US!

@drbond
That’s too bad that you have to ship the table from FL to NY for something that is most likely an easy fix. Accent on Music has been a Rega dealer for many years and I am sure they will get that table workin’ again! Good luck!

@yogiboy

Thanks for sharing this link. The left channel on my Rega P8 just went out while I was carefully moving the turntable from one shelf to the next.

I just called Accent on Music in Mt. Kisco, NY, and they were glad to be of assistance. I’ll be shipping my P8 up for repair, as no audio shops that I contacted down here in FL (who sell Rega) do repairs: they just want to sell you the stuff down here . .

Here ya go!
https://www.accenthifi.com/

The Sound Organisation is the US Distributor for Rega.
Please contact them for details of a Rega dealer near you.

The Sound Organisation
159 Leslie Street
Dallas
Texas 75207

Tel: 001 972 234 0182
Fax: 001 972 234 0249

not sure why you just wouldnt go to the Rega website and look this up and under dealers in the US , these 2 options are available.and you could call them and see if there is a repair center in your area.

http://www.rega.co.uk/international-dealers.html