Aurender 5.21.958 update

Anyone have an update listed as 5.21.958 that is not downloading? I attempted it a couple of times and the unit just sits at 1%

jl1ny11-16-2021 2:43am

hgeifman Details Discussions Posts This discussion Message User 2,187 posts 11-17-2021 at 04:42pm Copy Comment URL Report Comment Edit Delete @jl1ny, Glad I was able to help and that it worked. Congratulations.
jl1ny OP Details Discussions Posts This discussion Message User 418 posts 11-17-2021 at 08:41am Copy Comment URL Report Comment Edit Delete @hgeifman I rebooted my network and the update worked perfectly!! Thank you sir!
jl1ny OP Details Discussions Posts This discussion Message User 418 posts 11-16-2021 at 11:30pm Copy Comment URL Report Comment Edit Delete @hgeifman Thanks for the info...I rebooted the Aurender twice, but give it all a try tonight.
hgeifman Details Discussions Posts This discussion Message User 2,187 posts 11-16-2021 at 11:11pm Copy Comment URL Report Comment Edit Delete Go to settings, Help and look for Remote Support Request.
hgeifman Details Discussions Posts This discussion Message User 2,187 posts 11-16-2021 at 10:35pm Copy Comment URL Report Comment Edit Delete These problems are frustrating. I suggest you reboot your Router and modem. I also suggest you reboot your Aurender unit (power down and start). If you still cannot download the software update, please go to your Aurender Remote Request tab (in the settings section) and enter a remote request about your Aurender not down loading the 5.21.958 update. Please keep us posted.