Aurender 5.21.958 update

Anyone have an update listed as 5.21.958 that is not downloading? I attempted it a couple of times and the unit just sits at 1%

jl1ny11-16-2021 2:43am

hgeifman Details Discussions Posts This discussion Message User 2,313 posts 11-16-2021 at 11:11pm Copy Comment URL Report Comment Edit Delete Go to settings, Help and look for Remote Support Request.
hgeifman Details Discussions Posts This discussion Message User 2,313 posts 11-16-2021 at 10:35pm Copy Comment URL Report Comment Edit Delete These problems are frustrating. I suggest you reboot your Router and modem. I also suggest you reboot your Aurender unit (power down and start). If you still cannot download the software update, please go to your Aurender Remote Request tab (in the settings section) and enter a remote request about your Aurender not down loading the 5.21.958 update. Please keep us posted.
hgeifman Details Discussions Posts This discussion Message User 2,313 posts 11-17-2021 at 04:42pm Copy Comment URL Report Comment Edit Delete @jl1ny, Glad I was able to help and that it worked. Congratulations.