Anybody ever dealt with Safe and Sound audio

overall, they are reliable. My friend had to deal with a salesmen who didn't let him return a faulty equipment. Probably it was just a bad day.

Good guys to deal with for sure !!   If someone couldn't return something faulty there i would imagine it was a car audio product , and they'd probably ask you to deal with the mfg.  Not out of norm for car audio .   They do a lot of custom car and bike audio.   I'd be very surprised if they didn't stand behind something .  Especially home audio. 

Excellent showroom. I purchased a transport from them in the fall.   I bought a transport over the phone and was going to have it shipped.  Then I said hold on, I want to check out the next model up.  I ended up going there  buying that. 

Ask for Aaron.  

it was a pair of speakers, faulty from day one. Eventually it was resolved. 

I purchased a Parasound Halo integrated amp back in 2016.  I believe they are in Chicopee, MA. I got a great price and they were very welcoming.  When I was there, the sound room was undergoing a renovation.  I came very close to buying a pair of speakers from them last Summer.  They are very legit. 

What dac were you looking at ?  Depend8ng on budget lots of very good ones out there without the store msrkup.