Andy Kim Needle Clinic

I had a great experience with Soundsmith....repaired my Ortofon Windfield

Cart's are extremely fragile in their nature, a Cart' sent in for a Treatment from a OEM or Third Party Service, is usual for it to undergo a shipping experience, where the Cart' is entered into a process that really does not care for the fragility of the Part in the Package.

Being an owner of a Cart' sent for Inspection or Inspection/Treatment leaves one    without the inherent knowledge of a Cart's condition prior to being entered into the .precarious world of return shipping.

As an individual who has Cart's worked on by Third Party Services. I would class myself, as not being qualified to make a decision about a cause of a condition for Cart' being received with a fault, if the notion was a shipping or workmanship, was  under suspicion for the cause of a Cantilever not being in a ideal alignment.

Maybe a Cart' Service could take a few images of the Cart' prior to being packaged for shipping?   

I posted this elsewhere:

Kim did subpar work on a cart for me, and when I sent a photo showing an obviously crooked cantilever he responded with a ridiculous word salad instead of just saying what he should have said" "I'm sorry. Send it back and I'll make it right." After a bit of back and forth I decided to send it elsewhere because I was getting a real strong vibe that he was going to spit into my soup, if you know what I mean.

Based on everything I've read about Kim, on Audiogon and elsewhere, your odds of getting a job well done are pretty good, but there's also a chance you'll get hosed.

The work I've had done by Soundsmith, VAS and Joseph Long was all done correctly the first time.

This is the link to one of the bigger Andy Kim threads:

Andy Kim thread

Andy from Needle Clinic repaired and upgraded over 10+ cartridges for me,always provided great and fast services,great price and the upgraded cartridges sounded amazing and better than original.

Thanks for the tip!

Andy repaired my ZU/Denon DL 103 cartridge.  I sent it to him on a Friday from New England and received it back repaired in exactly one week on the following Friday.  His price was much less than Soundsmith and repair time was 6 weeks shorter.  I will use Andy for all my cartridge repairs going forward.  I am happy someone on Audio Asylum told me about him. 

There’s a whole Andy Kim thread available if you want to declare your gratitude.