It is quite simple:
As buyers we do not want to pay alot for pack/ship, but we want the perfect pack/ship job. THIS IS NOT DIRECTED AT JUSTLISTEN. I KNOW YOU WOULD DO THE RIGHT THING. There are newish rules with UPS that state NO CLAIM WILL BE PAID for any damage to electronics that has used cardboard boxes from previous shipments, internal carton or external.
It used to be factory packaging was acceptable and maybe for some claims it still is, but anthing of value will likely be looked at much closer, pulling the lack of packaging, old or preused packaging to deny claims.
Here is what I do - doesn't mean it is right - but I will share.
When I sell something, I charge UPS Store packaging rates. I am sure to let them know the value, as this dictates packaging requirements and costs. A simple, smallish amplifier, say 40 lbs will cost close to $54 to double pack for insured shipping. I use UPS store to pack AND ship the item. Expensive packaging costs - yes. Counter rates higher than on account - yes. Insurance higher per $100 of value ($2.50 per $100 or less versus $0.45 per $100 at the station) - yes. If there is ANY DAMAGE, WHAT-SO-EVER, the claim is guaranteed since the UPS Store packed, shipping, and insured it.
Seller - happy the extra expense helped the buyer.
Buyer - happy he paid the extra expense to recoup his money.
I should say, another side benefit is there is no complaining back and forth about proper packaging, crapping wrapping, etc, etc. As well, with a claim, UPS store employees handle ALL of the paperwork. You only show proof of purchase and value.
LASTLY FOLKS - DO NOT OVER INSURE PACKAGES YOU SHIP! UPS will ONLY pay for the claim UP TO PURCHASE PRICE. YOU HAVE TO SHOW PROOF OF THE SALE (your ad, email, etc.). Don't spend extra money or commit insurance fraud!!
Dan
As buyers we do not want to pay alot for pack/ship, but we want the perfect pack/ship job. THIS IS NOT DIRECTED AT JUSTLISTEN. I KNOW YOU WOULD DO THE RIGHT THING. There are newish rules with UPS that state NO CLAIM WILL BE PAID for any damage to electronics that has used cardboard boxes from previous shipments, internal carton or external.
It used to be factory packaging was acceptable and maybe for some claims it still is, but anthing of value will likely be looked at much closer, pulling the lack of packaging, old or preused packaging to deny claims.
Here is what I do - doesn't mean it is right - but I will share.
When I sell something, I charge UPS Store packaging rates. I am sure to let them know the value, as this dictates packaging requirements and costs. A simple, smallish amplifier, say 40 lbs will cost close to $54 to double pack for insured shipping. I use UPS store to pack AND ship the item. Expensive packaging costs - yes. Counter rates higher than on account - yes. Insurance higher per $100 of value ($2.50 per $100 or less versus $0.45 per $100 at the station) - yes. If there is ANY DAMAGE, WHAT-SO-EVER, the claim is guaranteed since the UPS Store packed, shipping, and insured it.
Seller - happy the extra expense helped the buyer.
Buyer - happy he paid the extra expense to recoup his money.
I should say, another side benefit is there is no complaining back and forth about proper packaging, crapping wrapping, etc, etc. As well, with a claim, UPS store employees handle ALL of the paperwork. You only show proof of purchase and value.
LASTLY FOLKS - DO NOT OVER INSURE PACKAGES YOU SHIP! UPS will ONLY pay for the claim UP TO PURCHASE PRICE. YOU HAVE TO SHOW PROOF OF THE SALE (your ad, email, etc.). Don't spend extra money or commit insurance fraud!!
Dan