kirbymydog
Responses from kirbymydog
| Buyer Dispute The new tweeters arrived yesterday, and I will be evaluating the loudspeakers over the next few days. The seller informed me that there is no need to send the original tweeters back. This gave me the opportunity to perform a limited amount of fore... | |
| Buyer Dispute I asked to return them for refund several times. His last response was: I'm not willing to do anything else. I do not feel responsible for the backorder of parts. You are free to purchase tweeters on your own and I'll still swap the other ones... | |
| Buyer Dispute Having them checked out prior to installing the tweeters is a good idea. It’s not worth taking the chance. Another person suggested this also. | |
| Buyer Dispute I have not confirmed that. I will pose the question to their support staff. | |
| Buyer Dispute This issue is nearly resolved now that Bowers & Wilkins has restocked the tweeters. The question of how the tweeter voice coils became discontinuous will never be known short of an autopsy of the drivers. I have applied my knowledge to develop... | |
| Buyer Dispute Thank you. I am looking forward to Listening! | |
| Buyer Dispute The solution was the result of B&W finally stocking the tweeters. The seller can now follow through with replacing them for me. Once Bowers fills the order that he placed in July, the seller will forward them straight to me. Provided all of th... | |
| Buyer Dispute Tweeters are in stock, probably in Georgia. Once the order that the seller placed in July is filled, the seller will send them to me. | |
| Buyer Dispute The seller left very good feedback for me | |
| Buyer Dispute drobin07-The question of fault has never really been a topic between me and the seller. The biggest issue for me was the time it was taking to resolve with the warranty solution. When the seller placed the warranty order, B&W (Encompass) was s... | |
| Buyer Dispute Yes, I agree that it was a mistake on my part to jump the gun on positive FB. No question about it. Fortunately, the seller quickly agreed to replace them after I let him know that they were not working. On several occasions in his emails, he note... | |
| Buyer Dispute Adding to the above; Positive feedback given to the seller does not relieve the seller from his responsibilities to the buyer. I have an email chain that goes all the way back to the original sale that documents every step of this transaction. | |
| Buyer Dispute The positive feedback was left before listening critically to the loudspeakers. It was my bad. You can be sure I will never do that again. I would like to remove the feedback if I could and would certainly agree to have the positive feedback he le... | |
| Buyer Dispute 4krowme-I will keep the forum updated until this issue is completely resolved. | |
| Buyer Dispute Roxy-I will install them myself. I have the tool necessary to remove and replace the tweeters. |