kirbymydog
Responses from kirbymydog
| Buyer Dispute Amazingly, the ZZ28738 tweeters are now in stock as of today so it appears that I will receive the new tweeters within a month or so. | |
| Buyer Dispute I am very aware that voice coils do not simply become discontinuous in this scenario. In addition, Bowers and Wilkins agrees with me. I am quite certain they were shipped that way and I have shared my opinion on this with the seller. Note that I h... | |
| Buyer Dispute I am currently discussing a solution with the seller mediated by Audiogon. However, if a satisfactory resolution is not reached by February 7th, I will consider publishing his Audiogon ID. I will post all updates. | |
| Buyer Dispute I have told the seller to send me $2000 to cover the cost of new ZZ28738 tweeters and I have also opened a dispute with Audiogon. I have further action to take should he choose to decline. | |
| Buyer Dispute Thank you everyone for your suggestions and input. Many of you provided thoughtful discussions which has helped me formulate my approach to this issue. | |
| Buyer Dispute I have contacted the seller many times by email requesting refund, return, payment for new tweeters and more. He has refused all, and says that the warranty replacement is all that he will do. Period. One of my recent emails asked him if he would ... | |
| Buyer Dispute For the most part, I have believed that the seller has made an effort to resolve this by way of the warranty. However, the amount of time that his solution is taking has now become unreasonable. it is unfortunate that I waited this long. However, ... | |
| Buyer Dispute Yes, the positive feedback was my bad. I did not wait to critically check them out. All of my correspondence with the seller was cordial and phone calls were cooperative. That was back around the time of the purchase. I’ve obviously learned someth... | |
| Buyer Dispute Unfortunately, the window for PayPal dispute has closed. However, I can still submit a summary of what has happened to both Audiogon and PayPal and perhaps even the dealer. | |
| Buyer Dispute Thank you. Yes, jumpers are fine. The voice coils are discontinuous. No continuity. | |
| Buyer Dispute As a courtesy, I will invite the seller to join this forum. Perhaps he will share his thoughts on a solution. | |
| Buyer Dispute Thank you. Yes, I do have other speakers to listen to. But not like the 804’s. The drivers cost about $960 each. No aluminum housing…just the dome tweeter Itself. | |
| Buyer Dispute Yo-yo yay a …I completely agree that Bowers needs to step up. Thus far I have communicated with both B&W in the UK and US on the availability issue. I have gotten various responses. My most recent request was for the international spares team ... | |
| Buyer Dispute I may invite him to join the conversation first, which was suggested by Onhwy61. But will hold off naming names for now. | |
| Buyer Dispute A good idea. The sale was not sanctioned by the store. It was more of a private sale. The seller just happens to work at the authorized B&W store which allows him to submit a warranty claim. |