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AudioDesk Systeme Record Cleaner

I have had one for about six months, great cleaner and am happy with it but recently the cleaning rollers do not retract for drying. I have contacted the importer and they said they will look into it. More recently sent an e-mail to Germany but have not heard back yet. Any users here have a similar issue? Any ideas of fixing? Thanks.
davt
czarivey
5,752 posts
 
It's a nice unit, been thinking about it myself having over 10,000 records. For price of nearly $4k the warranty should be near Bryston IMHO + repeated reliability issues from owners...
davt OP
500 posts
 
Both the CableCo and the manufacturer have gotten back to me and I have every confidence that they are backing this item 100%. Offered a replace or repair. Great companies and great cleaner. Czarivery, with 10,000 records that is about 40 cents a record to clean.
rockitman's avatar
rockitman
417 posts
 
My unit failed after about 1000 cycles last fall. The rollers would not retract after the unit drained and was ready to dry the record. It had to go back to Germany for repairs. It has been great ever since. It's good the warranty is 3 years.
hiendmuse
257 posts
 
Rockitman, the warranty period is 2 years, not 3. I have had mine for about a year already without a problem but have cleaned far less than what you have. For what this costs I hope the long term reliability for much lighter use is ok.
rockitman's avatar
rockitman
417 posts
 
I just surpassed a year this month. 1 more to go. If it fails then, I'll get it fixed, sell it and buy the Kl Audio ultrasonic unit.

http://klaudio.com/
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