New thread about FedEX


Well, since I started a thread to bash FedEX Ground a couple of weeks ago, it is only right that I praise FedEX Express in kind for their yeoman effort in my latest shipping episode.

In having an audio component shipped FedEX 2 Day this week, I was more than impressed. The item was picked up 4:30PM Monday, and arrived to me Tuesday afternoon. All was well, the package was safe and sound. Yes, the reason for them getting to me so fast is that the shipment was simply from the Baltimore, MD area to the Philadelphia, PA area(just a 2 hour drive). But, it is right to praise when praise is due.

Thank you FedEX Express!

Now, about your FedEX Ground service...
Joe
trelja
Why would anyone ship 2day air for a two hour difference. UPS or Fedex ground would have had it there the next day also. Waste of money in my opinion.
Are you guy's sitting down? A couple weeks ago I sent a power conditioner to a guy in Purto Rico USPS Priority from California. It arrived safely in two, yes I said two days. Now that's something for the record books.

I tempted fate and mailed the same guy another power conditioner two days ago. I wonder if he got it yet? I'll let you know if lightning strikes twice in the same place.
Went to FedEx to ship a package ground last week. The counterperson appeared to finish the transaction, gave me the total, and had my money in hand, and his computer went down. When it came up, the shipping cost went up by $7.00. He did make an adjustment, but it took another 20 minutes. I was there almost 35 minutes, and I was the only person in line. I went to ship something FedEx yesterday. I put it on my charge. The counterperson gave me the FedEx receipt but had me sign nothing, and gave me no Visa receipt. When I inquired, she said I didn't need a receipt and I didn't need to sign anything. Seconds before she muttered something about receipt paper running out (apparently it was too difficult to change it). We'll see how that flies. Every time I go to FedEx ground, the counterpeople complain about how the computer system is new and how this is all new to them since FedEx took over RPS (hasn't it been almost a year since FedEx ground started?). To me it seems that they don't want to handle the heavier packages, but want to stick with those overnight envelopes. I go to FedEx ground because it is more convenient than UPS. On all but one occasion, in which they destroyed a Fender guitar I shipped, my packages have gotten there safe and sound. But in general the attitude of the counterpeople has been less than satisfactory.
I have had excellent service and safe deliveries with Fedex 2cd day air. Always on time and safe. They also just don't dump the package outside your door like UPS. Fedex doesn't update their online tracking as often though. But it is ok. USPS mail priority on small packages is been ok too. But they will only come o you once. Fedex 2cd day is my first choice.
Well this is my story, the Fed-Ex ground people here are the best. But when the pair of B&W 802 series 3 left here they had a problem, one went to one city and a week later the other one went to another city. Too bad the owner was only in one city. The one that went around the country was OK, but the other one was damaged so bad it had to be sent to England to be repaired. These were both in factory boxes. So thats my story.........