New thread about FedEX

Went to FedEx to ship a package ground last week. The counterperson appeared to finish the transaction, gave me the total, and had my money in hand, and his computer went down. When it came up, the shipping cost went up by $7.00. He did make an adjustment, but it took another 20 minutes. I was there almost 35 minutes, and I was the only person in line. I went to ship something FedEx yesterday. I put it on my charge. The counterperson gave me the FedEx receipt but had me sign nothing, and gave me no Visa receipt. When I inquired, she said I didn't need a receipt and I didn't need to sign anything. Seconds before she muttered something about receipt paper running out (apparently it was too difficult to change it). We'll see how that flies. Every time I go to FedEx ground, the counterpeople complain about how the computer system is new and how this is all new to them since FedEx took over RPS (hasn't it been almost a year since FedEx ground started?). To me it seems that they don't want to handle the heavier packages, but want to stick with those overnight envelopes. I go to FedEx ground because it is more convenient than UPS. On all but one occasion, in which they destroyed a Fender guitar I shipped, my packages have gotten there safe and sound. But in general the attitude of the counterpeople has been less than satisfactory.

An update on my FedEx shipment from last Saturday. Should've arrived Wednesday, but finally arrived today (Friday). Apprently FedEx has sent it to the wrong city, although it was clearly and correctly addressed. The receiver told me when it arrived the box was almost flattened (the item was a small acoustic guitar). She said she made the FedEx guy wait while she opended it. Thankfully I had double boxed, bubble wrapped and used multitudes of peanuts, and it arrived safely. I believe one of the criterea for shipping FedEx ground (or any other) is to overpack.