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Canada UPS delivery

I received a pair of interconnects from Canada a week or so ago. Shipping cost were $20.00 for UPS ground. Today I get a bill from UPS for another $19.00 Listed as "Entry prep fee" under brokerage service. Funny how this stuff gets swept under the carpet till after the sale is complete. Does that sound about right? $39.00 to ship a ten-pound item from Canada to the US insured for $500.00. Where did I go wrong in this deal?
128x128glen
glen's avatar
glen OP
714 posts
 
The sad part is, I've always been a loyal UPS customer with no complaints till now. I will be sure to mention that to them tomorrow when I call. I will also be sure to mention that I am not putting up with these hidden charges and that they will be losing a life long customer over this one.
sugarbrie
3,854 posts
 
FedEx charges fees also in most cases.
natalie
404 posts
 
Yes they do but they are not hidden.When you call and ask for a price it is included not hidden.
Shame on UPS
stereokarter
185 posts
 
FedEx is the best, but more expensive and they do charge "extra" fees both ways.

UPS is good for inexpensive in-country items...that's it!

USPS is excellent for small items...but hope you never have a trans-border claim...it is IMPOSSIBLE to collect since they (USPS and CanPost) each blame the other.

CanPost...much the same as USPS.

My Rule: Be prepared to spend up to 10% of your purchase price to give your precious new audio item the BEST chance of arriving in good order.

Good Luck! (Toronto Area)
sutts
700 posts
 
UPS? Don't even start me...

Sutts
Toronto
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