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Canada UPS delivery

I received a pair of interconnects from Canada a week or so ago. Shipping cost were $20.00 for UPS ground. Today I get a bill from UPS for another $19.00 Listed as "Entry prep fee" under brokerage service. Funny how this stuff gets swept under the carpet till after the sale is complete. Does that sound about right? $39.00 to ship a ten-pound item from Canada to the US insured for $500.00. Where did I go wrong in this deal?
glen

Showing 3 responses by natalie

natalie
404 posts
 
Glen,UPS is at fault.Its not the seller you should be upset with.He does not collect this fee.This FEE is a blatant ripoff by UPS.
I allways specify no UPS.
USPS is very reliable and if Its a high ticket item.Use FED EX.
You went wrong by usung UPS and not finding out what it would cost.
natalie
404 posts
 
Yes they do but they are not hidden.When you call and ask for a price it is included not hidden.
Shame on UPS
natalie
404 posts
 
better keep all the packing and hope you bought it from a business.they dont cover damage on used items between individuals
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