Canada UPS delivery


I received a pair of interconnects from Canada a week or so ago. Shipping cost were $20.00 for UPS ground. Today I get a bill from UPS for another $19.00 Listed as "Entry prep fee" under brokerage service. Funny how this stuff gets swept under the carpet till after the sale is complete. Does that sound about right? $39.00 to ship a ten-pound item from Canada to the US insured for $500.00. Where did I go wrong in this deal?
128x128glen
USPS takes care of that fee, but they are even less reliable than UPS, and a NIGHTMARE if you have a claim. Many freight companies don't mention the extra fee's. You just get a bill from them in the mail (and often a few more for the same after you have already paid it).
What can you do? You can send small and inexpensive items from the U.S. to Canada by USPS, but HOPE you don't have any problems, such as with their track system, which is NOT reliable, that is if you even have this option on your USPS ship choice. BTW, have fun with that Postal line....

Brian@Hello.lt
Glen,UPS is at fault.Its not the seller you should be upset with.He does not collect this fee.This FEE is a blatant ripoff by UPS.
I allways specify no UPS.
USPS is very reliable and if Its a high ticket item.Use FED EX.
You went wrong by usung UPS and not finding out what it would cost.
The sad part is, I've always been a loyal UPS customer with no complaints till now. I will be sure to mention that to them tomorrow when I call. I will also be sure to mention that I am not putting up with these hidden charges and that they will be losing a life long customer over this one.