Simaudio doesnt stock parts for discontinued produ

I can see how that could be frustrating, however, your headline is misleading and unfair to simaudio. You are implying that it would be impossible to fix any discontinued product and no critical parts are made available. Is this a fact? The most important parts to make available and be able to help customers with are the ones that make your product work. I would be more concerned if I couldn't get a capacitor or something that rendered your unit inoperable and worthless rather than a poor match with your other equipment. I doubt that is the case from Simaudio.

There is an economic reality to small scale specialty production and downstream support. The faceplate is purely cosmetic and if someone is buying a new production unit it is easy to select the faceplate of choice at that time. I am guessing that this would be a very unusual request for them on gear that is already sold since most people buy what they want and take good care of their gear. Most electronic related replacement parts are fairly cheap to keep in stock whereas a faceplate could be much more expensive in comparison.

I am guessing that if simaudio did in fact go to the trouble of making extra faceplates, keeping them in inventory in case someone desired a different look, that the price they would ask for this convenience would appear as highway robbery and you wouldn't get it anyway.

And I would think that any high-end company should stock or be able to order any part for the unut of less than two years old. We are not talking twenty years old, even Rowland wouldn't have it, I guess.
I too wouldn't buy anything from them, not that I was going to.

I agree with Maineiac.

Look, I asked for one part and was told they dont have it because the unit was discontinued in 2010. No other comment and I didnt start asking about parts I didnt need. So my heading accurately reflects my experience and Simaudio's response. If you want to add the word "some" before "parts" have at it, but I dont know if that is accurate either.

But I dont agree with your position. the internal parts can typically be found anywhere, such as capacitors or resistors. the board may be custom, but not the pieces. however, a face plate cannot be found anywhere else, and with their logo, is impossible to replace elsewhere. And thats the only thing you see, the one part they have taken great effort to design and reflect their product. the rest of it is just a box with off the shelf electronic parts, arrange in a particular way. Good parts yes, but not otherwise irreplaceable.

Just seems to me that a unit less than 2 years old should be able get every part, and if not, then I need to look elsewhere.

The headline should read "Audiophile Wants Balls Wrapped in Warm Towel". All this angst is about mismatched colors of components. If this was a beer commercial your post would be the second unmanly thing you did today.

I'm mad as hell and I'm not going to read post like this anymore!