High End Repair in Phoenix


Does anyone in the Phoenix, AZ area know what is going on (or not) with "High End Repair" in Phoenix? I took a small project to James (at least the person I talked to claimed to be James)  and now can't get any response from him via email or voice mail. The "store" location is strange in that the street side seems to look more like a back entrance. Please reply if you know what's up with that outfit.

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Old school bench techs are hard to come by as most have passed away or are too old (arthritis and stuff like that) to continue. I'm one of the younger of that generation.

My first job after tech school in 1975 was TV and radio repair when almost everything coming in the shop was still vacuum tube. Didn't make much money, moved to AZ, got my engineering degree and ended up in integrated circuit design and test; a much better way to make a living.

I no longer do bench work except for myself and local musician friends. Not too long ago, I repaired a guitar amp for one of Alice Cooper's original guitarists, Michael Bruce. Really nice guy.

In past years, I've seen examples from pretty much every bench tech in the PHX area. In general, pretty shoddy work. The worst was (and I can't believe he put a sticker on the back of the piece with his name and phone number) a guy that during a repair removed all the Black Gate caps for his personal stash and replaced them with cheap equivalents.

Hopefully, one of the operations I recommended above will do a good job for you.

James is the only guy I would trust my system with.  His business moved from their Phx Location and I am not sure where the new location is

I am James at High End Repair.  I really have to apologize for the lack of communication and length of this repair.  I had been in and out of the shop due to some family and health issues.  The original poster had been contacted and will be picking up his repair next week.

Update, I finally received a call from James Koch at High End Repair. He said that he had some non-business problems to deal with and now is trying to get caught up on his work. He hopes to have my project ready in a week.

Thanks to everyone for your input.

Current location of High End Repair:

601 E Indian School Rd #200, Phoenix, AZ 85012

In Tucson, HiFi Workshop. John Mintzer runs that shop. I deal with his partner, Kris Rhoades, in Winter Springs, Fl. Worth the 2 hour drive, ime, based on the work Kris has performed for me. Enjoy ! MrD.